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OK, I hope you found the First Three Savvy Ways to Say No – because this is Part Two to that article. Let’s take on another example where you may need to say no. 4. Association Boards. You’ve been actively involved in 7 associations and now to get a life balanced, you’re decided that you [...]

Whenever I do a Communication Seminar, my audience is full of people with different needs. Some are there because they consider themselves to be assertive but their friends, co-workers and family would label them aggressive. A small group is there because they hate telling other’s what they want or think. They learn in class that [...]