Six Sigma provides a solution to the problem of connecting quality and costs.
Categories of Costs
You can broadly categorize the cost of quality as the cost of poor quality (COPQ) and the Cost of good Quality. The cost of poor quality covers internal as well as external costs that are a result of the defects in […]
They are a major part of the company’s operating margins. The measurement, design and improvement of these processes are equally important parts of the Six Sigma initiative.
Defects and Metrics
The Six Sigma metrics used in the manufacturing industries are equally useful for the service sector. The metrics will change as per the service processes. The appropriate […]
It is not just the Green Belts and Black Belts who need to be trained, but the Master Black Belts and Champions as well. All of them are the foundations for creating the Six Sigma culture.
The training program for these businesses should be designed well to suit the needs of Six Sigma projects. A […]
The understanding of the voice of the customer - internal as well as external - is key to implementing business strategies for a Six Sigma company. VOC data is useful to ensure that the data collated is real and factual and relevant to the goals of the business.
A useful and structured tool that helps […]
You have to concentrate on the organization’s strategy - and it market leadership and value establishment, then the voice of the customer is of utmost importance. Any improvement to the existing system is worthwhile only when the returns are in the form of satisfied customers.
The need for continuous innovation is the result of growing […]
However, success has not been consistent everywhere. In areas of highly mobile workforces, such as sales and services, deployments have always been a challenge, even though these people are the ones who are in constant touch with customers.
Some organizations that have tried to use Six Sigma in field sales have used information technology solutions […]
By involving the finance department from the early stages of the project, you can have appropriate data at all stages to ensure that the project is on the right track.
Involvement of Finance
Throughout the project phases, the finance department works with the various teams to identify the benefits of the project. Teams benefit from […]
When lean Six Sigma is to be applied to the sales department, selecting the right project type is most important.
-Lead Generation
-Sales proposal
-Forecasting
-Product launch
-Sales force efficiency and effectiveness project
-Voice of the customer
They can be categorized as those that focus on the enhancement of sub-processes related to field sales and sales processes. This would mean the first […]
Every business seeks project managers, and requires them for long-term success. Thus, a project management professional is in a field with tremendous and growing demand, with high and rapidly rising salaries. The field of information technology project management is just as competitive as project management in manufacturing or construction.
No two projects are the same but acknowledging these truths of project management might help you deal with the uncontrollable.
1. Your project plan will change
The sooner as a project manager you learn to except that your project plan is not the declaration of independence but rather a living, breathing document open to misinterpretation and […]
